The people who helped me, and continue to help me, are the ones who will ask me questions and then just listen. They want to hear my story, even though they can’t fix it. They know that they can help by just giving me a space to tell my story, without worrying about the need to fight off their attempts at fixing something that may or may not be relevant at all to my situation. (i.e. I’m glad your cousin felt better after a walk in the forest, but that’s not what is happening here!)
So please, just listen. Make the space around you, even if it’s virtual, a safe space for your friends and loved ones to tell their stories. Find small ways to help, if you can, but also know that by just listening, just sitting with our stories, you are already helping so much.