My suspicion is that Amy is correct in her overall impression.
Overall, I think online therapy can be quite effective for some people.
First, like any treatment option, what works for some doesn’t necessarily work for everyone. Online therapy might not work for every person, or every mental health struggle. But, it may work for some, which is kind of the point. It’s another option for treatment when we are sorely lacking.
The one thing I felt like Amy failed to mention is that for some people in rural areas, online therapy might actually be the only reasonable way to get any therapy, so it may not be perfect, but it’s something. So how do we improve it so that those people have options?
Nonetheless, if you’ve been wondering about online therapy, Amy’a article is a good place to start.